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    Oporto – Fresh Grilled Chicken and Burgers

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    Buy 4 Rappas, Get 1 Free FAQs

    • HOW DO I QUALIFY FOR A FREE RAPPA?

      Buy qualifying 4 rappas by 15 October and you’ll get a free Rappa voucher to use on your next order. The qualifying products include Halloumi & Chicken Rappa, Pulled Chicken Rappa, Bondi Rappa, Vegan Rappa, Chicken Rappa. Exclude Chicken Rappsnacker.

      You can purchase the rappa a la carte (on its own) or in a meal, however, this offer excludes catering orders and voucher redemption transactions.

      To ensure your rappa is counted, simply scan your Flame Rewards app when you visit your local participating Oporto and work your way to a free rappa on us. Mix them up and try four different rappas to also score a $5 Flame Rewards voucher.

    • DOES THIS HAVE TO BE 4 RAPPAS PURCHASED IN 1 TRANSACTION OR CAN THEY BE PURCHASED CUMULATIVELY BY 15 OCTOBER?

      You’re able to buy the qualifying 4 rappas in 1 transaction or you have the option to accumulate these rappas through various transactions until 15 October, 2020. However, don’t forget that we’re only giving away 1 free rappa voucher PER TRANSACTION, meaning if you order more than 4 qualifying rappas in a single transaction, only one free rappa voucher is issued and the other rappas in THIS same transaction do not count. All new rappa transactions made after that will count and a new tracker will begin.

    • WHEN WILL I RECEIVE MY FREE RAPPA VOUCHER?

      Your free rappa voucher will be issued immediately after the purchase of 4 qualifying rappas and uploaded into your Flame Rewards account. It may take a few minutes for your voucher to upload.

    • I PLACED AN ORDER FOR 5 RAPPAS AND I WAS CHARGED FOR THE 5TH RAPPA WHICH WAS SUPPOSED TO BE FREE AS PER PROMOTION.

      The promotion entitles Flame Rewards members to earn a free rapp voucher after the purchase of 4 qualifying rappas. Therefore you should have received a free rappa voucher in your account, available for use on your next visit.

    • I BOUGHT A CHICKEN RAPPSNACKER, BUT IT DIDN'T COUNT TOWARDS THE BUY 4, GET 1 FREE PROMO

      Our Chicken Rappsnacker is a snack-sized rappa and is not included in this campaign. Qualifying products include the following full-size rappas: Halloumi & Chicken Rappa, Pulled Chicken Rappa, Bondi Rappa, Vegan Rappa and Chicken Rappa a la carte or in a meal.

    • IS THERE A LIMIT OF HOW MANY FREE RAPPA VOUCHERS I CAN EARN?

      There is no limit to how many free rappa vouchers you can earn throughout the campaign period. Once a voucher is issued, a new tracker will begin. However, if you order more than 4 rappas in a single transaction, only one free rappa voucher is issued. Any additional rappa in this transaction does not count towards another free rappa voucher.

    • HOW CAN I USE MY FREE RAPPA VOUCHER?

      The free Rappa voucher can be used on the following rappas: Halloumi & Chicken Rappa, Pulled Chicken Rappa, Bondi Rappa, Vegan Rappa and Chicken Rappa a la carte only. The free rappa doesn’t include any add-ons. Voucher redemption transactions do not count towards the ‘Buy 4 Get 1 Free’ Promotion.

    • MY ORDER WAS NOT ADDED TO MY FLAME REWARDS ACCOUNT

      Make sure you scan your Oporto app before the transaction. Please contact our support team with proof of purchase at https://feedback.oporto.com.au/ they’ll be able to add this to your account.

    • HOW DO I QUALIFY FOR A $5 VOUCHER?

      To qualify for the $5 Flame Rewards voucher, Flame Rewards members must buy 4 different rappas by 15 October. Qualifying products include Halloumi & Chicken Rappa, Pulled Chicken Rappa, Bondi Rappa, Vegan Rappa and Chicken Rappa a la carte or in meal.

    • IS THERE A LIMIT OF HOW MANY $5 VOUCHER I CAN EARN?

      Only one $5 Flame Rewards voucher can be earned throughout the campaign period.

    • WHEN WILL I RECEIVE MY $5 VOUCHER?

      Your $5 voucher will be issued immediately after the purchase of 4 different qualifying rappas and uploaded into your Flame Rewards account. It may take a few minutes for your voucher to upload.

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