Flame Rewards Perks

$5 Voucher
Enjoy a $5 Welcome Voucher immediately added to your account when you join.

Free food
Earn Flame Reward Dollars every time you visit to score free food. Reward Dollar = $1.

Offers
Access to exclusive offers, personalised to you.

Birthday Treats
Celebrate Your special day with a treat from us.
It's easy to get started
1. Sign up
Sign up to Flame Rewards in store or online.
2. Receive rewards
Receive your Welcome Reward and complete your profile online to receive a Birthday Reward.
3. Watch your inbox
You’ll then receive exclusive offers, event invitations and surprises straight to your inbox.
4. Start scanning
Present your Flame Rewards app each time you visit to earn Flame Reward dollars.
Membership levels
Have more questions?
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What is Flame Rewards?
Flame Rewards is Oporto’s loyalty program, recognising regular customers and giving them access to instant rewards and special offers. Members earn loyalty credit, or Flame Rewards dollars, on every qualifying transaction to spend at participating Oporto restaurants – these savings are just the beginning!
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Is Flame Rewards available at my restaurant?
Oporto Flame Rewards is unavailable in South Australia, at Cairns Airport, Gregory Hills, Entertainment Quarter, Football Stadiums or Oporto stores outside of Australia.
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Can I use Flame Rewards when ordering online?
Flame Rewards is only available in-store and is not available on third party delivery platforms including UberEats, Deliveroo, Menulog and DoorDash.
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How do I become a Flame Rewards member?
Sign up online or by downloading the Oporto Flame Rewards app from the App Store or Google Play. Once you have signed up you will be sent a verification SMS – simply tap on the link in the SMS to verify your account. Once you’ve signed up and verified, you can start earning Flame Reward dollars!
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I don’t have a mobile phone or email address. Can I still become a verified Flame Rewards Member?
To join the Flame Rewards program, you must provide your email address and mobile number as part of the sign up and verification process. To protect your identity and prevent fraud, you will only be able to verify with your mobile number. Each Flame Rewards account must have a unique email address and phone number assigned to it. If you try to sign up and already have an account, you will be notified that these details already exist in the system and you may need to merge your accounts by contacting our support team: :
https://www.oporto.com.au/contact/feedback/
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Can I use Flame Rewards in conjunction with other offers and discounts?
Flame Rewards is an exclusive system, and cannot be used in conjunction with any other offer or discount. Be sure to always refer to promotional terms and conditions.
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Can I earn/use Flame Rewards dollars in conjunction with other loyalty offers and vouchers?
Flame Rewards dollars cannot be earned and/or used in conjunction with any other offer or discount.
- Purchases of promotional / discounted items or items purchased using vouchers will not accrue Flame Rewards dollars.
- Flame reward dollars can not be redeemed when using a vouchers.
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What are Flame Rewards dollars?
The Flame Rewards program currency is referred to as Flame Reward dollars and can be spent at any participating Oporto restaurant to save off future purchases. Flame Rewards dollars have the same value as regular dollars. 1 Flame Rewards dollar = $1.
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How can I redeem my Flame Rewards dollars?
To start redeeming Flame Rewards dollars, members must:
- Successfully register and verify their account
- Accumulate a minimum of $0.05 in Flame Rewards dollars
Once these two prerequisites are met, simply present your app or provide your mobile number to staff at the counter and let them know you’d like to use your Flame Rewards dollars against your purchase.